At SkiMzaar.com, we always take great care to make your online booking experience as easy as possible.
Please take a moment to go through this page which would answer most of your queries related to the booking process.
If you need further assistance, you can e-mail or call our reservations department everyday from 8 AM till 9 PM, GMT+2.
Which services do you provide?
At SkiMzaar.com, you can book all travel-related services for your ski
package except flights. We provide airport
transfers, accommodations (hotels and chalets), car rental, equipment rental,
ski passes, ski lessons, childcare services, daily
tours, one-day ski trips, holiday insurance and any specific service that you
How do I proceed to book my stay?
Usually it wouldn't take you more than 3 steps to book any of the offered
|SELECT ACCOMMODATION: After choosing your arrival and return
dates, select the number of persons and click on the desired hotel or
chalet to obtain additional information.
|CALCULATE PRICE: Complete your booking information by selecting the desired number and type of
rooms. The system will then invite you to choose your additional services
like airport transfers, car rental, ski services, insurance, etc. Finally,
choose to calculate your price.
|BOOK IT: Once you agree on the price and the booking conditions,
you need to provide your personal information. The system will
immediately assign a unique booking number and a confirmation e-mail
will be sent to you.
And what happens next?
After requesting your booking in Step 3, one of these two cases will occur:
|If our reservations system finds immediate availability, you
will be redirected to the secure payment page in order to finalize
the booking. Your booking status will first be set to "Awaiting Full Payment" and few hours later
to "Print Voucher" once payment is processed. You will be
notified by email.
|If the requested accommodation or services need verification,
our travel assistant will get back to you within few hours to
confirm availability or suggest alternatives. At this stage your
booking status will be "Checking Availability". When availability is confirmed, you will be
informed by email and your status will be set to "Awaiting Full Payment".
You will have 24 hours during which you need to sign in and submit
your payment details.
What does the voucher mean?
In either of the above mentioned cases, and once all payment(s) are settled,
your final booking status will be set to "Print Voucher". This voucher acts as a
final proof of booking and must be kept with you during your stay. The booking
leader name and all requested services will be communicated to the suppliers so
you simply need to show your voucher for verification purposes. Should you
encounter any problem with a supplier, kindly call us immediately on +961.70.103222.
How can I track my reservation once submitted?
Sign in using this page by submitting your email used during the booking and your assigned booking number.
You will then be able to:
- Check the Status of your booking
- Make necessary payments and print your Receipt Voucher
- Cancel your booking if needed
- Subscribe to our free newsletter and receive the latest updates and hot deals
How secure is your site?
We guarantee 100% secure booking when you make a reservation through this site.
Our powerful Secure Sockets Layer (SSL) encryption technology ensures that
your name, and credit card details cannot be read while the information
travels over the Internet. Your information will not be misused or intercepted
by other third parties; your credit card information will be transmitted only
to our reservation center.
What if I book my trip and then need to cancel it?
You can choose to cancel your booking after Signing-In to My Account and
clicking on the "cancel booking" link. Each package, hotel or service has its
own cancellation policy which will be shown during the booking process. You
cannot finalize your booking unless you explicitly accept the full Conditions of